FAQ'S

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

Check-in time?

As a rough guide, the check-in time is after 12 p.m. Let us know your arrival time and we will do our best to have your room available if you request early check-in.

Check-out time?

As a rough guide, the check-out time is before 11am. If you plan a late check out kindly let us know your departure time, we will do our best to meet your needs.

Internet connection?

High speed (1000 mbps) wireless internet connection is available throughout the compound.

Where are you located?

We are located at the corner of Smoketree Ave + Joshua Tree, one block from Downtown 29 Palms.  Easy walking, biking or driving access to sights and services.  The North Entrance to Joshua Tree National Park is 3 miles away.

What should I pack?

We offer a selection of high quality items in our online Shop.  Let us know if there is something special that you need during your stay.

Sunscreen + Moisturizer for hot dry weather

Closed-toe shoes  – Very important in the desert! Anticipate dust, cactus and desert critters throughout the area.

Sunglasses – Do not underestimate the power of the high desert sun year-round

Sun Hat or Cap -The high desert sun is year-round, even in cold weather. 

Warm clothes – Winter months are cold at night. We’ve even seen snow!

How far is it to LA? Las Vegas? San Diego?

We are located:

150 miles from downtown Los Angeles

178 miles from the Las Vegas strip

183 miles from San Diego

 

Can I rent a car in the area?

The closest car rental service is in Palm Springs, which is 50 miles away. 

How do I get to the Joshua Tree National Park?

We are located 1.5 miles from the Oasis Visitor Center located at the foothill of the East entrance at  74485 National Park Dr, Twentynine Palms, CA 92277

JTNP is an important part of the Mojave Desert ecosystem, providing habitat for numerous birds, mammals, insects, and lizards. Joshua tree forests tell a story of survival, resilience, and beauty borne through perseverance. They are the silhouette that reminds those of us who live here that we are home.
 
Though the park is open year-round,  temperatures are most comfortable in the spring and fall, with an average high of about 85 degrees. It’s worth noting that temperatures vary depending on where you are in the park.

Visit this link for more info. Please remember the following when planning your trip:

There is no reliable cell service when in the park.

There is no water available in the park.

Dogs are permitted in some areas.

Drones are not permitted within the park and violaters will be ticketed.

What are your property amenities?

In Room:

Complimentary sparkling water, coffee, Nespresso, tea, condiments, and an artisan juicer + a bowl of oranges to make fresh juice. 

In addition to room amenities, we offer the following property amenities:

  • Fenced private outdoor space
  • Bicycles available for use during your stay
  • Fire Pit
  • Centrally located in town
  • Complimentary Parking
  • Smart TVs
  • Complimentary Wifi
  • EV Charger
Our a la cart Food + Drink menu features a selection of specialty + better-for-you items that are difficult to find in the high desert. Let us know what you’re craving and we’ll do our best to find it.

If you have any questions feel free to contact us!

Or call +1.206.636.1193

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